One dedicated person
The same assistant every day, who knows your products, customers and tone of voice.
Virtual assistant services
A dedicated virtual assistant for your website and orders.
4.9/5· 817+ reviews
A website virtual assistant handles the daily work on your website and online store: content updates, product uploads, order processing and customer emails. Webicode gives you a dedicated VA from our own web team, working in your business hours, from $299/month.
- Dedicated VAOne assistant who learns your business
- Your business hoursWorking in US or UK time
- Weekly reportEvery task and hour logged
- From $299/monthMonthly hour packs
Your team asks. Your VA does it.
Example requests from a store team
- Process 14 new ordersFor Mike, Sales · Packed, tracking added, marked shippedDone
- Publish the new blog postFor Sara, Marketing · Images, categories and links addedDone
- Reply to 9 customer emailsFor Priya, Support · Order questions answeredDone
What your VA does
Six jobs, one dedicated assistant.
Use your hours on any mix of these jobs. Your VA follows a checklist for every recurring task, so the work is done the same way every time.
Website management
Keep your website up to date without logging in yourself.
- Blog posts and page updates
- New text, images and prices
- Product and service listings
- Broken link and form checks
- Basic on-page SEO
Order management
Every order processed, shipped and answered on time.
- Order processing and status updates
- Tracking numbers and shipping
- Returns and refunds
- Customer emails and questions
- Stock and product uploads
Social media management
Posting every week on the platforms your customers use.
- Content calendar and captions
- Post design and scheduling
- Comment and DM replies
- Instagram, Facebook, LinkedIn, TikTok, X, Pinterest
- Monthly report
Review management
More good reviews, and every review answered.
- Review requests to happy customers
- Replies to every review
- Bad reviews sent to you first
- Google, Trustpilot, Facebook, Yelp
- Google Business Profile updates
Customer support
Emails, chats and messages answered in your hours.
- Email and live chat
- Order and delivery questions
- Returns and exchanges
- WhatsApp and social messages
- Escalations with a summary
Graphic design
On-brand graphics designed from scratch, every week.
- Social posts, stories and carousels
- Ad graphics in every size
- Website banners
- Product images
- Flyers, menus and print basics
Why a web studio's VA
An assistant with a web team behind them.
Most virtual assistants work alone. Yours is part of Webicode, a studio that has built WordPress, WooCommerce and Shopify sites since 2016. When a task needs a developer, it goes straight to our team.
Developers on hand
Bigger problems go to our developers instead of waiting for you to find someone.
Safe access
Your VA uses their own login with only the permissions they need.
Clear reporting
A weekly report of every task finished and every hour used.
Good to know
What a virtual assistant doesn't do.
A VA runs your website and store day to day. Development and technical care are separate services, so you only pay developer rates when you need a developer.
- New features, custom code or a redesignWordPress development
- Building a new online storeeCommerce development
- Software and plugin updates, backupsWebsite maintenance
- Ongoing SEO campaignsSEO service
How it works
How does hiring a virtual assistant work?
Your VA is ready to work within the first week. You send tasks; we handle the rest and report back every week.
- Day 1
Discovery call
We learn your website or store, your tools and the tasks you want off your plate.
- Week 1
Access and checklists
We set up safe access and write step-by-step checklists for your recurring tasks.
- Week 1
Trial tasks
Your VA starts with a few real tasks while you check the work and give feedback.
- Every week
Daily work and a report
Your VA works through the task list each day. A weekly report shows what was done and the hours used.
Pricing
How much does a virtual assistant cost?
Pick a monthly hour pack. Your VA's hours can go to website tasks, order tasks or both.
$299/month
For a small website or store that needs regular help each week.
- 20 hours a month
- Dedicated VA
- Website or order tasks
- Weekly report
$899/month
For a busy store or website with daily orders and updates.
- 80 hours a month
- Dedicated VA
- Website and order tasks
- Weekly report
$1,599/month
For a growing business that wants a full-time assistant.
- 160 hours a month
- Dedicated VA
- Website and order tasks
- Weekly report
Prices in USD. Need more hours, more than one assistant or a mix of VA and developer time? Ask for a custom quote. Paid apps, plugins and shipping costs are separate.
Hand the daily website work to your own assistant.
A dedicated VA for website updates, orders and customer emails, from $299/month. For businesses in the US and UK.