Review requests
Polite review requests to recent, happy customers, by email or through your store.
Review management service
More good reviews, every one answered.
4.9/5· 817+ reviews
Review management means asking happy customers for reviews and replying to every review, good or bad, quickly and politely. Webicode gives you a dedicated VA who does both on Google, Trustpilot, Facebook and Yelp, from $299/month.
- Dedicated VAOne assistant who learns your business
- Your business hoursWorking in US or UK time
- Weekly reportEvery task and hour logged
- From $299/monthMonthly hour packs
Rating: 4.64.8
Example: Google, Trustpilot and Facebook reviews
- Review requests sent12 happy customers asked for a reviewSent
- 5-star review repliedEmma R. on GoogleReplied
- 2-star reviewReply drafted, sent to youYou approved, reply postedApproved
Tasks
What does review management include?
Reviews are often the first thing a new customer reads. Your VA keeps them coming and keeps every one answered.
Replies to good reviews
A personal thank-you on every positive review, not a copied line.
Replies to bad reviews
A calm, helpful reply drafted for your approval before it is posted.
Daily monitoring
New reviews checked every working day, so none sit unanswered.
Google Business Profile
Opening hours, photos, posts and Q&A kept current on your profile.
Spam and fake reviews
Reviews that break the platform's rules reported through its own process.
Product reviews
WooCommerce and Shopify product reviews moderated and answered.
Monthly report
New reviews, average rating and the themes customers mention most.
An example week
A week with your review VA.
- MondaySend review requests to last week's customers
- TuesdayReply to 6 new Google reviews
- WednesdayDraft a reply to a 2-star review for your OK
- ThursdayAdd new photos and a post to your Google profile
- FridayWeekly rating report
Platforms
Wherever your customers leave reviews.
Google Business Profile
Reviews, replies, photos, posts and opening hours, the reviews most people see first.
Trustpilot and Yelp
Review invitations where your plan allows them, replies and reporting of fake reviews.
Facebook and your store
Facebook recommendations plus product reviews on WooCommerce and Shopify.
How it works
How does review management start?
Your VA is ready to work within the first week. You send tasks; we handle the rest and report back every week.
- Day 1
Discovery call
We learn your website or store, your tools and the tasks you want off your plate.
- Week 1
Access and checklists
We set up safe access and write step-by-step checklists for your recurring tasks.
- Week 1
Trial tasks
Your VA starts with a few real tasks while you check the work and give feedback.
- Every week
Daily work and a report
Your VA works through the task list each day. A weekly report shows what was done and the hours used.
Pricing
How much does review management cost?
Pick a monthly hour pack. Your VA's hours can go to website tasks, order tasks or both.
$299/month
For a small website or store that needs regular help each week.
- 20 hours a month
- Dedicated VA
- Website or order tasks
- Weekly report
$899/month
For a busy store or website with daily orders and updates.
- 80 hours a month
- Dedicated VA
- Website and order tasks
- Weekly report
$1,599/month
For a growing business that wants a full-time assistant.
- 160 hours a month
- Dedicated VA
- Website and order tasks
- Weekly report
Prices in USD. Need more hours, more than one assistant or a mix of VA and developer time? Ask for a custom quote. Paid apps, plugins and shipping costs are separate.
Let every review work for your business.
A dedicated VA asks for reviews and answers every one, from $299/month.